Develop strategy, alongside Salesforce AI Research, engineering, data science, and product management to create, develop, and ship cutting-edge generative AI capabilities for Salesforce customers while mitigating ethical risks and capturing ethical opportunities. Identify potential negative consequences, then identify how those consequences might be mitigated and drive prioritization of those mitigations into a team’s roadmap. Conversely, identify positive ethical impacts in a roadmap/specification/design and ways to amplify them in the product. Trust and safety, as well as CRM benchmarking against other models and different versions of the same model. Develop solutions for real-world, large-scale problems. As needed, lead teams to deliver on more complex pure and applied research projects.

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